Integration, Security, Support
Linchpin offers everything necessary for stability and performance within your own IT infrastructure behind a firewall. The system integrates seamlessly into the existing system environment including all current user directories, and meets high standards for operational and information security. Periodic software updates provide new features and ongoing security optimization.
It is possible to migrate content from different sources. Migration can also be automated. Our system administrators can help you decide which path – automatic or manual – is best suited for your needs.
Linchpin (including SSO support) can be linked with an existing Active User Directory for authentication and user/group management. The following are supported: Microsoft Active Directory, Apache Directory Server (ApacheDS), Apple Open Directory, Fedora Directory Server, Novell eDirectory, OpenDS, OpenLDAP and Sun Directory Server Enterprise Edition (DSEE), each with their native connectors.
We can help you set up practical checks for your monitoring system. In addition to the usual system values, this also includes active and passive checks on Java VM and Linchpin itself.
Backing up business-critical applications demands detailed conception, documentation and periodic recovery tests. We can help you with these tasks for your individual environment.
|Accounts||Active contributing||Areas||Pages||CPUs/Cores||RAM (GB)||DB-Size||Hard drives Capacity|
|100||60 (~60%)||20||1,000||4||4||500 MB||80GB|
|250||120 (~48%)||35||4,000||4||6||700 MB||160GB|
The developer, Atlassian, intensively refines Confluence and provides releases with new features, improvements and bug fixes at regular intervals. Plug-ins for the Linchpin suite are also constantly improved. To ensure that your intranet system is always up-to-date, performs optimally and is as secure as possible, //SEIBERT/MEDIA would be glad to help you install the release and maintain your intranet. We have developed a release management process for update and maintenance work that ensures stable operation and keeps downtime to a minimum.
In addition to the production system, a clone of the production instance is run as a test system. This clone is designed to be as similar as possible to the production system. The data files of the production and test systems are regularly compared using synchronization scripts. Additional staging steps can be implemented on request.
Linchpin offers granular permissions management at the global, area and page levels. Upon request, intranet activities can be limited and sensitive information (permanent or temporary) effectively protected. Permissions are granted using convenient dialog boxes that require no technical knowledge.
Permissions for individual users and user groups can be granted at the global level to generally allow certain activities in the system. Global permissions affect basic access to the system, options to update user statuses, the creation of work areas and administrative functions.
With its option to define permissions for entire work areas, Linchpin lets you effectively protect access to all types of content. This can be useful for protecting work areas of specific company departments (e.g. HR, Legal, etc.) or sensitive projects that are not meant to be seen by all employees. The following permissions for an area can be set for individual users and user groups: read permission, adding and deleting pages, blog posts, attachments and comments, ability to grant permissions for pages and access to the administrative area.
As needed, the author can also limit access to individual pages for individual users and/or user groups. The author can assign read and read/write permissions separately. The limits can be defined to include all subpages of protected pages and can be adjusted later at any time and/or removed.
A valid Confluence license with unlimited (English-language) support from Atlassian. This covers trouble-shooting, cause analysis, support for installations and upgrades, help with implementation and configuration as well as support with the integration of other Atlassian systems. Atlassian is known for its fast and competent support. In general, support is provided via e-mail or an openly accessible ticket system (JIRA).
Our experienced system administrators will help you overcome all challenges involved with running Linchpin. Developing custom solutions with you is part of our day-to-day business.
Linchpin is a powerful yet technically complex application. Upgrades and periodic maintenance can become very complicated. Benefit from our experience and let //SEIBERT/MEDIA administrators take care of making sure everything runs smoothly and handle all upgrades so you can concentrate on the essentials for your intranet: content and collaboration.
The "AppManage Confluence" service package offers predictable costs for maintenance and periodic updates. The following services are available as part of our AppManage package:
Our "24/7 Protection" service package offers you additional security for the availability of your system beyond the services included in the "App-Management"package: 24/7/365. You can directly call an experienced system administrator at any time who can help you resolve your issue.